Rochester has multiple water providers: Monroe County Water Authority - MCWA, Monroe County Water, Sea Breeze Water, and Monroe County Water Authority - Vwb, view all. This page provides information about Monroe County Water Authority - Vwb.
The Monroe County Water Authority (MCWA) is a not-for-profit entity that provides water services to about 8,532 residents in the Victor area of Ontario County. The Victor Water Board of Monroe County Water Authority obtains water from Lake Ontario and treats it at the Shoremont Plant in Greece and the MCWA's Webster Plant in Webster. Treatment involves the addition of a small amount of fluoride to protect dental health. The Water Department receives additional water from the City of Rochester, the Erie County Water Authority, and a small well supply in the Village of Corfu.
Victor Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Monroe County Water Authority - Vwb to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Monroe County Water Authority - Vwb website.
Contact Monroe County Water Authority - Vwb Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
Monroe County Water Authority
P.O. Box 12697
Rochester, New York 14612-0697
phone
Richard.Metzger@Mcwa.Com
Emergency (24 hours - broken water main or pipeline, etc.)
585-442-2001
Pay Your Monroe County Water Authority - Vwb Bill
Already have an account?
If you already have an account, you just need to login to the Monroe County Water Authority - Vwb site. Monroe County Water Authority - Vwb accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Rochester Water Service
Starting Your Service
When you move to a new home in Victor, you'll most likely already have running water, but you'll still need to set up water service with the Monroe County Water Authority - Vwb. Luckily, Rochester has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Victor, you'll need to stop your water service with the Monroe County Water Authority - Vwb, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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