The City of Norwich Water supplies water to about 8,000 residents living in the Norwich area of Chenango County, New York. The Norwich Water Department provides a blend of surface water and groundwater from four wells, Chenango Lake, Ransford Creek, and Upper and Lower Reservoirs. The water is disinfected to reduce harmful contaminants.

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Norwich Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Norwich Water department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Norwich Water department website.

Contact Norwich Water department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Of Norwich
One City Plaza
Norwich, New York 13815

phone
Edwardpepe@Norwichnewyork.Net

Emergency (24 hours - broken water main or pipeline, etc.)
607-334-1255

Pay Your Norwich Water department Bill

Already have an account?

If you already have an account, you just need to login to the Norwich Water department site. Norwich Water department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Norwich Water Service

Starting Your Service

When you move to a new home in Norwich, you'll most likely already have running water, but you'll still need to set up water service with the Norwich Water department. Luckily, Norwich has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Norwich, you'll need to stop your water service with the Norwich Water department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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