Ontario Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ontario Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Ontario Utilities website.

Contact Ontario Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1850 Ridge Rd
Ontario, New York 14519

phone
Supervisor@Ontariotown.Org

Emergency (24 hours - broken water main or pipeline, etc.)
315-524-7105

Pay Your Ontario Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Ontario Utilities site. Ontario Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Ontario Water Service

Starting Your Service

When you move to a new home in Ontario, you'll most likely already have running water, but you'll still need to set up water service with the Ontario Utilities. Luckily, Ontario has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ontario, you'll need to stop your water service with the Ontario Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.