Ottumwa has multiple water providers: Ottumwa Water Works and Wapello Rural Water. This page provides information about Ottumwa Water Works.

The City of Ottumwa Water and Hydro provides water for about 25,023 residents living in the Ottumwa area, Iowa. Established in 1844, Ottumwa Water and Hydro obtains its supply from a surface water source, the Des Moines River and the Ottumwa Reservoir. The Ottumwa Water & Hydro operates a low head hydro-electric generation facility that dams the Des Moines River, creating a reservoir of source water for its public water supply.
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Ottumwa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ottumwa Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Ottumwa Water Works? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Ottumwa Water Works received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Ottumwa has multiple water providers: Ottumwa Water Works and Wapello Rural Water. This page provides water quality information for Ottumwa Water Works.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Ottumwa Water Works? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Ottumwa Water Works received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Ottumwa has multiple water providers: Ottumwa Water Works and Wapello Rural Water. This page provides water quality information for Ottumwa Water Works.

Contact Ottumwa Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
230 Turner Drive Ottumwa
Ottumwa, Iowa 52501

641-684-4606
"No email provided. Please visit the contact form." (http://www.ottumwawaterworks.com/home)

Emergency (24 hours - broken water main or pipeline, etc.)
641-684-4606

Pay Your Ottumwa Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Ottumwa Water Works site. Ottumwa Water Works accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Ottumwa Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ottumwa Water Service

Starting Your Service

When you move to a new home in Ottumwa, you'll most likely already have running water, but you'll still need to set up water service with the Ottumwa Water Works. Luckily, Ottumwa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ottumwa, you'll need to stop your water service with the Ottumwa Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.