Ottumwa has multiple water providers: Ottumwa Water Works and Wapello Rural Water. This page provides information about Wapello Rural Water.
The Wapello Rural Water Association Inc., a public community water system, provides water for about 16,075 residents living in the area of Ottumwa, a city in and the county seat of Wapello County, Iowa. Established in 1976, the Wapello Rural Water Association currently obtains its supply from a blend of sources, including: local groundwater from the alluvial aquifer located near the South Skunk River south of Delta, Iowa; purchased groundwater from Mt. Pleasant and Brighton drawn from the Cambrian-Ordovician aquifer; and surface water purchased from Ottumwa Water Hydro, which is drawn from the Des Moines River.
Ottumwa Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Wapello Rural Water Association, Inc. to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Wapello Rural Water Association, Inc. website.
Contact Wapello Rural Water Association, Inc. Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
534 Shaul Avenue
P.O. Box 538
Ottumwa, Iowa 52501
641-682-8351
No email provided. Please visit the contact form. https://wapelloruralwater.com/contact-us
Emergency (24 hours - broken water main or pipeline, etc.)
641-682-8351
Pay Your Wapello Rural Water Bill
Already have an account?
If you already have an account, you just need to login to the Wapello Rural Water site. Wapello Rural Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Wapello Rural Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Ottumwa Water Service
Starting Your Service
When you move to a new home in Ottumwa, you'll most likely already have running water, but you'll still need to set up water service with the Wapello Rural Water. Luckily, Ottumwa has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Ottumwa, you'll need to stop your water service with the Wapello Rural Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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