Pendleton Water, a public community water system under the City Department of Public Works, provides water for about 17,310 residents living in Pendleton, a city and the county seat of Umatilla County, Oregon. Established in 1880, the Pendleton Water System currently obtains its surface water supply from two sources: seven deep basalt wells, located throughout the city and another deep basalt well located six miles east of the city near Mission; and the Umatilla River and filtering it through the high tech membrane ultra-filtration process at the Water Filtration Plant.

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Pendleton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pendleton Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Pendleton Water website.

Contact Pendleton Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
500 SW Dorion Avenue
Pendleton, Oregon 97801


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Pendleton Water Bill

Already have an account?

If you already have an account, you just need to login to the Pendleton Water site. Pendleton Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pendleton Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pendleton Water Service

Starting Your Service

When you move to a new home in Pendleton, you'll most likely already have running water, but you'll still need to set up water service with the Pendleton Water. Luckily, Pendleton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pendleton, you'll need to stop your water service with the Pendleton Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.