Salem Public Works Water

The Salem Water, under the City Public Works Department, provides water for about 192,800 residents living in the Salem area. Established in 1626, the Salem Water collects from a surface water source, the North Santiam River watershed and transported by gravity from the cascade mountain to Salem, stored and distributed within the 17 reservoir systems located around the city. Additionally, the City utilizes an Aquifer Storage and Recovery (ASR) system, located underground in south Salem, to store and recover finished water.

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Salem Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Salem Public Works Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2016)

B+

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Salem Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Salem Water received an above-average grade because the amounts of lead and copper found in the water supply were lower than most other water providers we've analyzed.

Copper & Lead Report (2016)

B+

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Salem Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Salem Water received an above-average grade because the amounts of lead and copper found in the water supply were lower than most other water providers we've analyzed.

Contact Salem Public Works Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
555 Liberty ST SE RM 325
Salem, 97301

503-588-6211 (Mon–Fri, 8:00 AM–5:00 PM)
publicworks@cityofsalem.net

Emergency (24 hours - broken water main or pipeline, etc.)
503-588-6211

Pay Your Salem Water Bill

Already have an account?

If you already have an account, you just need to login to the Salem Water site. Salem Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Salem Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Salem City Water Service

Starting Your Service

When you move to a new home in Salem, you'll most likely already have running water, but you'll still need to set up water service with the Salem Water. Luckily, Salem City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Salem, you'll need to stop your water service with the Salem Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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