South Bend Water Works Department
The South Bend Water Works, under the City of South Bend Public Works Department, provides water for about 112,400 residents living in the South Bend area. Established in 1865, the South Bend Water Works draws water from both surface and groundwater sources, which includes the Saint Joseph Aquifer, the Saint Joseph Tributary Valley System and the Hilltop Aquifer.
South Bend Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires South Bend Water Works Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for South Bend main water system here:
Contact South Bend Water Works Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
574-235-9464 (Mon–Fri, 8:30 AM–5:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your South Bend Water Works Bill
Already have an account?
If you already have an account, you just need to login to the South Bend Water Works site. South Bend Water Works accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the South Bend Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in South Bend, you'll most likely already have running water, but you'll still need to set up water service with the South Bend Water Works. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in South Bend, you'll need to stop your water service with the South Bend Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.