The Village of Horseheads Water, a public community water system under the Village Department of Public Works, provides water for about 15,000 residents living in the area of Horseheads, a village in Chemung County, New York. Established in 1839, the Village of Horseheads Water Department System is currently obtaining its supply from groundwater sources, namely wells that draw water from the sand and gravel aquifers within the Newtown Creek and Chemung River valley-fill aquifers.
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Horseheads Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Village Of Horseheads Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Village Of Horseheads Water Department website.

Contact Village Of Horseheads Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
202 South Main Street
Horseheads, New York 14845

607-739-5691
water@horseheads.org

Emergency (24 hours - broken water main or pipeline, etc.)
607-739-5691

Pay Your Village Of Horseheads Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Village Of Horseheads Water Department site. Village Of Horseheads Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Village Of Horseheads Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Horseheads Water Service

Starting Your Service

When you move to a new home in Horseheads, you'll most likely already have running water, but you'll still need to set up water service with the Village Of Horseheads Water Department. Luckily, Horseheads has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Horseheads, you'll need to stop your water service with the Village Of Horseheads Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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