Des Moines has multiple water providers: Des Moines Water Works (DMWW) and Waterworks Des Moines - Southeast Polk Rwd. This page provides information about Waterworks Des Moines - Southeast Polk Rwd.

Des Moines Water Works-Southeast Polk Rural Water District, a local government, provides water to about 6,210 residents living in Altoona, Iowa. Founded in 1987, the Des Moines Water Works-Southeast Polk Rural Water District System currently obtains its supply from Fleur Drive Treatment Plant, a surface water source that treats up to 75 million gallons of water pumped from three sources: the Raccoon River, the Des Moines River, and a series of underground pipes located throughout Water Works Park near the Raccoon River. Furthermore, other sources include Crystal Lake, Maffitt Reservoir, the Alluvial Aquifer, and the Cambrian-Ordovician Aquifer.
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Altoona Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Waterworks Des Moines - Southeast Polk Rwd to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Waterworks Des Moines - Southeast Polk Rwd website.

Contact Waterworks Des Moines - Southeast Polk Rwd Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Attn Mike Adams
2201 George Flagg Pkwy
Des Moines, Iowa 50321

phone
Adams@Dmww.Com

Emergency (24 hours - broken water main or pipeline, etc.)
515-283-8710

Pay Your Waterworks Des Moines - Southeast Polk Rwd Bill

Already have an account?

If you already have an account, you just need to login to the Waterworks Des Moines - Southeast Polk Rwd site. Waterworks Des Moines - Southeast Polk Rwd accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Des Moines Water Service

Starting Your Service

When you move to a new home in Altoona, you'll most likely already have running water, but you'll still need to set up water service with the Waterworks Des Moines - Southeast Polk Rwd. Luckily, Des Moines has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Altoona, you'll need to stop your water service with the Waterworks Des Moines - Southeast Polk Rwd, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.