The City of White Plains Water, under the City Department of Public Works - Bureau of Water & Wastewater, provides water for about 56,853 residents living in the area of White Plains, New York. Established in 1866, the City of White Plains Water Department is currently obtaining its supply via purchase of raw surface water from the City of New York that uses Kensico Reservoir. This water either originates from the Catskill/Delaware watersheds east of the Hudson River and/or from the Croton watershed in Putnam and Westchester Counties.
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White Plains Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires White Plains Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about White Plains Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, White Plains Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about White Plains Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, White Plains Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact White Plains Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Department Of Public Works
255 Main Street
White Plains, New York 10601

914-422-1220
dpwadmin@whiteplainsny.gov

Emergency (24 hours - broken water main or pipeline, etc.)
914-422-1333

Pay Your White Plains Water Department Bill

Already have an account?

If you already have an account, you just need to login to the White Plains Water Department site. White Plains Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the White Plains Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start White Plains Water Service

Starting Your Service

When you move to a new home in White Plains, you'll most likely already have running water, but you'll still need to set up water service with the White Plains Water Department. Luckily, White Plains has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in White Plains, you'll need to stop your water service with the White Plains Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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