Whiteville has multiple water providers: Columbus County Water and Whiteville Water Department. This page provides information about Whiteville Water Department.

The City of Whiteville Water, a public community water system under the City Department of Utilities, provides water to about 5,426 residents in Whiteville, Columbus County, North Carolina. Founded in 1833, the City of Whiteville Water System currently obtains its supply from groundwater sources, primarily wells that drill into the Black Creek and Pee Dee Aquifers underneath the area. Whiteville Water has five deep wells in the area; the elevated water tank on East Hay Street in front of McDonald's is where Well #4 is situated. On Nolan Avenue, opposite the Oak Village Apartments, next to City Park, lies Well # 5. The Old Chadbourn Highway (Washington Street) exit for Whiteville High School's track is off Legion Drive near the National Guard Armory. The location of Well # 7 is at 5401 Pleasant Plains Church Road, immediately after the sign for the city limits. 611 West Lewis Street, which is behind Central Middle School and Optimist Park, is where Well #8 is situated.

Whiteville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Whiteville Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Whiteville Water Department website.

Contact Whiteville Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 607
Whiteville, North Carolina 28472

phone
Nmccullen@Ci.Whiteville.Nc.Us

Emergency (24 hours - broken water main or pipeline, etc.)
910-642-5818

Pay Your Whiteville Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Whiteville Water Department site. Whiteville Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Whiteville Water Service

Starting Your Service

When you move to a new home in Whiteville, you'll most likely already have running water, but you'll still need to set up water service with the Whiteville Water Department. Luckily, Whiteville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Whiteville, you'll need to stop your water service with the Whiteville Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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