Austin has multiple water providers: Austin Water, Travis County Water Control and Improvement District 17 - Wcid 17, Wells Branch MUD 1, Sonterra Mud, Northtown Mud, North Austin Mud 1, Aqua Texas - Pine Trails Utility, Williamson County Wsid 3, Aqua Texas - Ingram Water Supply, Williamson Travis County Mud 1, Fern Bluff Mud, and Travis County Wcid 18, view all. This page provides information about Austin Water.

Austin Water supplies water for more than 1,000,000 residents of Austin, Texas. Founded in 1900, Austin Water sources water that flows into Lake Travis and Lake Austin from the Lower Colorado River to help the metropolitan area continue its rise as one of the fastest-growing in the nation.

Austin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Austin Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Austin Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Austin Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Austin Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
625 E. 10th St.
Austin, Texas 78701

512-972-0000
"No email provided. Please visit the contact form." http://www.austintexas.gov/email/awutaps

Emergency (24 hours - broken water main or pipeline, etc.)
512-972-1000

Pay Your Austin Water Bill

Already have an account?

If you already have an account, you just need to login to the Austin Water site. Austin Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Austin Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Austin Water Service

Starting Your Service

When you move to a new home in Austin, you'll most likely already have running water, but you'll still need to set up water service with the Austin Water. Luckily, Austin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Austin, you'll need to stop your water service with the Austin Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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