Indiana American Water
The Indiana American Water – Johnson County, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), provides water for about 77,828 residents living in the Greenwood and Franklin, Indiana area. Established in 1936, the Indiana American Water - Johnson County collects water from ground water obtained from six well fields located throughout the City service area.
Greenwood Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Indiana American Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Greenwood main water system here:
Contact Indiana American Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
800-492-8373 (Mon–Fri, 7:00 AM–7:00 PM)
"No email provided. Please visit the contact form." (https://amwater.com/inaw/customer-service-billing/contact-us)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Indiana American Water - Johnson County Bill
Already have an account?
If you already have an account, you just need to login to the Indiana American Water - Johnson County site. Indiana American Water - Johnson County accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Indiana American Water - Johnson County website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Greenwood City Water Service
Starting Your Service
When you move to a new home in Greenwood, you'll most likely already have running water, but you'll still need to set up water service with the Indiana American Water - Johnson County. Luckily, Greenwood City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Greenwood, you'll need to stop your water service with the Indiana American Water - Johnson County, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.