Town of Poughkeepsie Water Department

The Town of Poughkeepsie Water, a public community water system under the City Water Department, provides water for about 43,000 residents living in the area of Poughkeepsie, New York. Established in 1854, the Town of Poughkeepsie Water System is currently obtaining its supply from a surface water source: Hudson River, via purchase from the jointly-owned town and city treatment plant, Poughkeepsies’ Water Treatment Facility.
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Poughkeepsie Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Town of Poughkeepsie Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Town of Poughkeepsie Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Town Of Poughkeepsie Water Department
198 Cedar Avenue
Poughkeepsie, 12601

845-462-6535 (Mon–Fri, 8:00 AM–4:00 PM)
sreifler@townofpoughkeepsie-ny.gov

Emergency (24 hours - broken water main or pipeline, etc.)
845-485-3666

Pay Your Poughkeepsie Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Poughkeepsie Water Department site. Poughkeepsie Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Poughkeepsie Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Poughkeepsie Water Service

Starting Your Service

When you move to a new home in Poughkeepsie, you'll most likely already have running water, but you'll still need to set up water service with the Poughkeepsie Water Department. Luckily, Poughkeepsie has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Poughkeepsie, you'll need to stop your water service with the Poughkeepsie Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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