Tyler Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Southern Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Southern Utilities website.

Contact Southern Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
12050 County Road 262
Tyler, Texas 75707-5630

phone
Michaelrfarrell@Sbcglobal.Net

Emergency (24 hours - broken water main or pipeline, etc.)
903-566-3511

Pay Your Southern Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Southern Utilities site. Southern Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Tyler Water Service

Starting Your Service

When you move to a new home in Tyler, you'll most likely already have running water, but you'll still need to set up water service with the Southern Utilities. Luckily, Tyler has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tyler, you'll need to stop your water service with the Southern Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.