Tyler has multiple water providers: Tyler City Water, Southern Utilities, Liberty Utilities - Holly Lake Ranch, and Dean Water Supply, view all. This page provides information about Tyler City Water.

The Tyler City Water Utilities, under the City Public Works Department provides water for about 110,525 residents living in the Tyler area. Established in 1846, the Tyler City Water Utilities draws raw supply from two surface water sources: (1) Lake Tyler and Lake Tyler East (pumped to Golden Road Water Treatment Plant) and (2) Lake Palestine (pumped to Lake Palestine Water Treatment Plant). The Tyler City water distribution system is also supplemented by eleven deep wells tapping the Carrizo-Wilcox aquifer.

Tyler Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Tyler City Water Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Tyler City Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Tyler City Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Tyler has multiple water providers: Tyler City Water, Southern Utilities, Liberty Utilities - Holly Lake Ranch, and Dean Water Supply, view all. This page provides water quality information for Tyler City Water.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Tyler City Water Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2300 NNW Loop 323
Tyler, Texas 75702

903-531-1230
http://www.cityoftyler.org/tabid/1811/Default.aspx?DeptID=32

Emergency (24 hours - broken water main or pipeline, etc.)
903-597-6541

Pay Your Tyler City Water Bill

Already have an account?

If you already have an account, you just need to login to the Tyler City Water site. Tyler City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Tyler City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Tyler Water Service

Starting Your Service

When you move to a new home in Tyler, you'll most likely already have running water, but you'll still need to set up water service with the Tyler City Water. Luckily, Tyler has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tyler, you'll need to stop your water service with the Tyler City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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