Roseburg has multiple water providers: Roseburg Water, Umpqua Basin Water, and Green Area Water And Sanitary Authority, view all. This page provides information about Umpqua Basin Water.

The Umpqua Basin Water Association, a privately owned non-profit water district, provides water services to about 9,399 people living in the rural Roseburg and the Urban Growth Boundary areas of Douglas County. Founded in 1965, the Umpqua Basin Water Association maintains 22 reservoirs and 14 pumping stations and supplies water from the North Umpqua River, a surface water source. The water is treated and chlorinated before supplying the residents.

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Roseburg Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Umpqua Basin Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Umpqua Basin Water website.

Contact Umpqua Basin Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
4972 Garden Valley Rd
Roseburg, Oregon 97470


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Umpqua Basin Water Bill

Already have an account?

If you already have an account, you just need to login to the Umpqua Basin Water site. Umpqua Basin Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Roseburg Water Service

Starting Your Service

When you move to a new home in Roseburg, you'll most likely already have running water, but you'll still need to set up water service with the Umpqua Basin Water. Luckily, Roseburg has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Roseburg, you'll need to stop your water service with the Umpqua Basin Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.