Austin has multiple water providers: Austin Water, Travis County Water Control and Improvement District 17 - Wcid 17, Wells Branch MUD 1, Sonterra Mud, Northtown Mud, North Austin Mud 1, Aqua Texas - Pine Trails Utility, Williamson County Wsid 3, Aqua Texas - Ingram Water Supply, Williamson Travis County Mud 1, Fern Bluff Mud, and Travis County Wcid 18, view all. This page provides information about Wells Branch MUD 1.

The Wells Branch Municipal Utility District 1, operated by Crossroads Utility Services, LLC., provides water for about 22,062 residents living in the Austin area, Texas. Established in 1981, the Wells Branch Municipal Utility District 1 collects water supplied by the City of Austin. The City of Austin draws and treats surface water from Lake Austin.

Austin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Wells Branch Mud 1 Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Wells Branch MUD 1? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Wells Branch MUD 1 received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Wells Branch Mud 1 Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3000 Shoreline Drive
Austin, Texas 78728

512-251-9814
"No email provided. Please visit the contact form." (http://wellsbranchmud.com/community-resources/contact-us-1)

Emergency (24 hours - broken water main or pipeline, etc.)
512-246-1400

Pay Your Wells Branch MUD 1 Bill

Already have an account?

If you already have an account, you just need to login to the Wells Branch MUD 1 site. Wells Branch MUD 1 accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Wells Branch MUD 1 website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Austin Water Service

Starting Your Service

When you move to a new home in Austin, you'll most likely already have running water, but you'll still need to set up water service with the Wells Branch MUD 1. Luckily, Austin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Austin, you'll need to stop your water service with the Wells Branch MUD 1, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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