Ashland has multiple water providers: City Of Ashland Water and Cannonsburg Water. This page provides information about City Of Ashland Water.

The City of Ashland Water, a public community water system under the City Department of Engineering And Utilities – Water Division, provides water for about 44,402 residents living in the area of Ashland, Kentucky. Established in 1920, the City of Ashland Water is currently obtaining its supply from a surface water source, the Ohio River.
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Ashland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ashland Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Ashland Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Ashland Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Ashland has multiple water providers: City Of Ashland Water and Cannonsburg Water. This page provides water quality information for City Of Ashland Water.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Ashland Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Ashland Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Ashland has multiple water providers: City Of Ashland Water and Cannonsburg Water. This page provides water quality information for City Of Ashland Water.

Contact Ashland Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1700 Greenup Avenue
Ashland, Kentucky 41101

606-327-2008
jhunter@ashlandky.gov

Emergency (24 hours - broken water main or pipeline, etc.)
606-327-2058

Pay Your City Of Ashland Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Ashland Water site. City Of Ashland Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Ashland Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ashland Water Service

Starting Your Service

When you move to a new home in Ashland, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ashland Water. Luckily, Ashland has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ashland, you'll need to stop your water service with the City Of Ashland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.