Ashland has multiple water providers: City Of Ashland Water and Cannonsburg Water. This page provides information about City Of Ashland Water.
The City of Ashland Water, a public community water system under the City Department of Engineering And Utilities – Water Division, provides water for about 44,402 residents living in the area of Ashland, Kentucky. Established in 1920, the City of Ashland Water is currently obtaining its supply from a surface water source, the Ohio River.Ashland Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Ashland Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Ashland Water Works Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
1700 Greenup Avenue
Ashland, Kentucky 41101
606-327-2008
jhunter@ashlandky.gov
Emergency (24 hours - broken water main or pipeline, etc.)
606-327-2058
Pay Your City Of Ashland Water Bill
Already have an account?
If you already have an account, you just need to login to the City Of Ashland Water site. City Of Ashland Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City Of Ashland Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Ashland Water Service
Starting Your Service
When you move to a new home in Ashland, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ashland Water. Luckily, Ashland has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Ashland, you'll need to stop your water service with the City Of Ashland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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