Boone County Water & Sewer District

The Boone County Water District - Rural Water System provides water for about 66,300 residents living in the area of Burlington City, Kentucky. Established in 1975, the Boone County Water & Sewer District currently obtains its supply via purchase from the Boone Florence Water Commission (BFWC)/Greater Cincinnati Water Works (GCWW), which is treated surface water from the Ohio River.
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Burlington City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Boone County Water & Sewer District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Boone County Water & Sewer District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2475 Burlington Pike
Burlington, 41005

859-586-6155 (Mon–Fri, 8:00 AM–4:30 PM)
customerservice@boonewater.com

Emergency (24 hours - broken water main or pipeline, etc.)
859-586-6155

Pay Your Boone County Water Bill

Already have an account?

If you already have an account, you just need to login to the Boone County Water site. Boone County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Boone County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Florence Water Service

Starting Your Service

When you move to a new home in Burlington City, you'll most likely already have running water, but you'll still need to set up water service with the Boone County Water. Luckily, Florence has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Burlington City, you'll need to stop your water service with the Boone County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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