Pikeville has multiple water providers: Mountain Water District and Pikeville City Utilities. This page provides information about Mountain Water District.
The Mountain Water District (MWD) – Pikeville System, a quasi-governmental water and wastewater service agency, provides water for about 48,286 residents living in the area of Pikeville, Kentucky. Established in 1986, the Mountain Water District – Pikeville System, is currently obtaining its supply via purchase from the Pikeville Water Department, which uses water from the Big Sandy River, a surface water source.Pikeville Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Mountain Water District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Mountain Water District Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
6332 Zebulon Hwy
Pikeville, Kentucky 41501
606-631-9162
mwd_customerservice@mtwater.org
Emergency (24 hours - broken water main or pipeline, etc.)
606-754-4218
Pay Your Mountain Water District Bill
Already have an account?
If you already have an account, you just need to login to the Mountain Water District site. Mountain Water District accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Mountain Water District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Pikeville Water Service
Starting Your Service
When you move to a new home in Pikeville, you'll most likely already have running water, but you'll still need to set up water service with the Mountain Water District. Luckily, Pikeville has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Pikeville, you'll need to stop your water service with the Mountain Water District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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