The Pineville Water System provides water for about 16,573 living in the Pineville area of Bell County. Pineville Water System collects water from Cannon Creek Lake. The Water System has 27 water storage tanks, 317 miles of waterline, 26 water pump stations, and one water treatment plant. The water treatment plant has a capacity of 4 million gallons of water per day.

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Pineville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pineville Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Pineville Water System website.

Contact Pineville Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
151 Pine Street
P.O. Box 277
Pineville, Kentucky 40977

606-337-6611
service@mypuc.org

Emergency (24 hours - broken water main or pipeline, etc.)
606-337-6613

Pay Your Pineville Water Bill

Already have an account?

If you already have an account, you just need to login to the Pineville Water site. Pineville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pineville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pineville Water Service

Starting Your Service

When you move to a new home in Pineville, you'll most likely already have running water, but you'll still need to set up water service with the Pineville Water. Luckily, Pineville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pineville, you'll need to stop your water service with the Pineville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.