Barbourville has multiple water providers: Barbourville Utilities and Knox County Utility. This page provides information about Barbourville Utilities.

The Barbourville Utility Commission provides water for about 16,420 residents in the Barbourville area, Knox County, Kentucky. Established in 1938, the Barbourville Utility Commission collects surface water from Laurel Lake, and the Cumberland River through an intake during emergencies.

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Barbourville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Barbourville Utility Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Barbourville Utility Commission website.

Contact Barbourville Utility Commission Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
202 Daniel Boone Drive
P.O. Box 1600
Barbourville, Kentucky 40906

606 546-3187
connections@barbourville.com

Emergency (24 hours - broken water main or pipeline, etc.)
606 546-3187

Pay Your Barbourville Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Barbourville Utilities site. Barbourville Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Barbourville Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Barbourville Water Service

Starting Your Service

When you move to a new home in Barbourville, you'll most likely already have running water, but you'll still need to set up water service with the Barbourville Utilities. Luckily, Barbourville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Barbourville, you'll need to stop your water service with the Barbourville Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.