Castle Rock has multiple water providers: Castle Rock Water and Castle Pines Water. This page provides information about Castle Pines Water.

The Castle Pines Village Metropolitan District provides water services to about 5,074 residents of Castle Rock in Douglas County, Colorado. Founded in 1973, Castle Pines Metropolitan District collects water from nine groundwater wells that pump groundwater from three aquifers, including the Lower Dawson, the Denver, and the Arapahoe, in the Denver Basin. Wells A10, De10R, Lda10R, A8, De8, A4R, A12, De2, and Lda12 pump water to the District's two water treatment plants. The water has a hardness that ranges from 7 to 10 grains per gallon, and it is stored in two water storage tanks and distributed through 54 miles of water mains. 

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Castle Rock Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Castle Pines Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Castle Pines Water website.

Contact Castle Pines Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5880 Country Club Dr
Castle Rock, Colorado 80108


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Castle Pines Water Bill

Already have an account?

If you already have an account, you just need to login to the Castle Pines Water site. Castle Pines Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Castle Rock Water Service

Starting Your Service

When you move to a new home in Castle Rock, you'll most likely already have running water, but you'll still need to set up water service with the Castle Pines Water. Luckily, Castle Rock has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Castle Rock, you'll need to stop your water service with the Castle Pines Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.