Colorado Springs has multiple water providers: Colorado Springs Water, Cherokee Metro Water, Widefield Water, Security Water District, Donala Water, and Stratmoor Hills Water, view all. This page provides information about Donala Water.

Donala Water & Sanitation District, a public community water system governed by an elected Board of Directors, provides water to about 6,600 residents living in Colorado Springs, Colorado, at the eastern foot of the Rocky Mountains. Founded in 1972, the Donala Water & Sanitation District System currently obtains its supply from groundwater sources, primarily wells that drill into the Denver Basic Aquifer underneath the area.
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Colorado Springs Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Donala Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Donala Water website.

Contact Donala Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
15850 Holbein Dr
Colorado Springs, Colorado 80921


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Donala Water Bill

Already have an account?

If you already have an account, you just need to login to the Donala Water site. Donala Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Colorado Springs Water Service

Starting Your Service

When you move to a new home in Colorado Springs, you'll most likely already have running water, but you'll still need to set up water service with the Donala Water. Luckily, Colorado Springs has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Colorado Springs, you'll need to stop your water service with the Donala Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.