Frankfort has multiple water providers: Frankfort Plant Board and Farmdale Water. This page provides information about Frankfort Plant Board.
The Frankfort Electric and Water Plant Board, through the Frankfort Plant Board Water Department, provides water for about 52,153 residents living in the area of Frankfort, Kentucky. Established in 1943, the Frankfort Plant Board is currently obtaining its supply from a surface water source, Kentucky River.Frankfort Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Frankfort Plant Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Frankfort Plant Board Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
151 Flynn Ave
Frankfort, Kentucky 40601
502-352-4372
No email provided. Please visit the contact form. https://fpb.cc/customersupport
Emergency (24 hours - broken water main or pipeline, etc.)
502-352-4372
Pay Your Frankfort Plant Board Bill
Already have an account?
If you already have an account, you just need to login to the Frankfort Plant Board site. Frankfort Plant Board accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Frankfort Plant Board website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Frankfort Water Service
Starting Your Service
When you move to a new home in Frankfort, you'll most likely already have running water, but you'll still need to set up water service with the Frankfort Plant Board. Luckily, Frankfort has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Frankfort, you'll need to stop your water service with the Frankfort Plant Board, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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