The Jamestown Municipal Water Works provides water services to about 7,402 residents living in the Jamestown area of Russell County, Kentucky. The Jamestown Water Department collects surface water from Greasy Creek Watershed near Lake Cumberland. The water is treated with fluoride and chlorine to promote strong teeth and prevent the growth of microorganisms.

API Uploaded Image

Jamestown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jamestown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Jamestown Water Department website.

Contact Jamestown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 587
Jamestown, Kentucky 42629

phone
Utility@Duo-County.Com

Emergency (24 hours - broken water main or pipeline, etc.)
270-343-4135

Pay Your Jamestown Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Jamestown Water Department site. Jamestown Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jamestown Water Service

Starting Your Service

When you move to a new home in Jamestown, you'll most likely already have running water, but you'll still need to set up water service with the Jamestown Water Department. Luckily, Jamestown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jamestown, you'll need to stop your water service with the Jamestown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.