Kentucky-American Water Co
The Kentucky American Water – Central, a subsidiary of American Water (NYSE: AWK), provides water for about 299,501 residents living in the Lexington area of Fayette County, including Clark, Scott, Jessamine, Harrison, Bourbon, and Woodford counties. Established in 1882, the Kentucky-American Water Co collects water from surface water sources: the Kentucky River and the Jacobson Reservoir.
Lexington City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Kentucky-American Water Co to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Lexington City main water system here:
Contact Kentucky-American Water Co Customer Service
Have a Question, Issue or Comment?
Main Customer Service
800-678-6301 (Mon–Fri, 7:00 AM–7:00 PM)
No email provided. Please visit the contact form. https://amwater.com/kyaw/contact-us
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Kentucky American Water – Central Bill
Already have an account?
If you already have an account, you just need to login to the Kentucky American Water – Central site. Kentucky American Water – Central accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Kentucky American Water – Central website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Lexington City, you'll most likely already have running water, but you'll still need to set up water service with the Kentucky American Water – Central. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Lexington City, you'll need to stop your water service with the Kentucky American Water – Central, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.