Pueblo West Metropolitan District Water Department

The Pueblo West Metropolitan District, under the City Water Utilities Department, provides water for about 30,000 residents living in the Pueblo West area, Colorado. Established in 1969, the Pueblo West Metropolitan District currently obtains its supply from surface water sources: the Twin Lakes Reservoir, Canal Company, Arkansas River, and ultimately, the Pueblo Reservoir.
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Pueblo West Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pueblo West Metropolitan District Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Pueblo West Metropolitan District Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
20 W Palmer Lake Drive
Pueblo West, 81007

719-547-3554 (Mon–Fri, 7:00 AM–3:30 PM)
jdeherrera@pwmd-co.us

Emergency (24 hours - broken water main or pipeline, etc.)
719-547-2000

Pay Your Pueblo West Metro Bill

Already have an account?

If you already have an account, you just need to login to the Pueblo West Metro site. Pueblo West Metro accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pueblo West Metro website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pueblo West Water Service

Starting Your Service

When you move to a new home in Pueblo West, you'll most likely already have running water, but you'll still need to set up water service with the Pueblo West Metro. Luckily, Pueblo West has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pueblo West, you'll need to stop your water service with the Pueblo West Metro, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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