Rockwall has multiple water providers: Rockwall Water, Forney Lake Water Supply, and Rch Water Supply, view all. This page provides information about Rockwall Water.
The City of Rockwall Water, a public community water system under the City Department of Public Works – Water Division, provides water for about 43,750 residents living in the area of Rockwall, Texas. Established in 1854, the Rockwall Water System is currently obtaining its supply from surface water sources via purchase from North Texas Municipal Water District (NTMWD). This water is a blend of the following reservoirs: Lavon located in Collin County, Jim Chapman located in Hopkins and Delta Counties, Texoma located in Grayson County, Tawakoni located in Hunt, Rains, and Van Zandt Counties and East Fork Raw Water Supply Project (Wetland) located in Kaufman County.Rockwall Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Rockwall Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Rockwall Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
385 South Goliad Street
Rockwall, Texas 75087
972-771-7736
customerservice@rockwall.com
Emergency (24 hours - broken water main or pipeline, etc.)
972-771-7730
Pay Your Rockwall Water Bill
Already have an account?
If you already have an account, you just need to login to the Rockwall Water site. Rockwall Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Rockwall Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Rockwall Water Service
Starting Your Service
When you move to a new home in Rockwall, you'll most likely already have running water, but you'll still need to set up water service with the Rockwall Water. Luckily, Rockwall has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Rockwall, you'll need to stop your water service with the Rockwall Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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