Winchester has multiple water providers: Winchester Municipal Utilities and East Clark County Water. This page provides information about Winchester Municipal Utilities.
The Winchester Municipal Utilities (WMU), a municipal utility enterprise created by the City of Winchester, provides water for about 32,213 residents living in the Winchester area, Kentucky. Established in 1958, the Winchester Municipal Utilities currently obtains its supply from surface water sources: the Kentucky River (Pool 10) and the Carroll E. Ecton Reservoir.Winchester Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Winchester Municipal Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Winchester Municipal Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
P.O. Box 4177
Winchester, Kentucky 40392
859-744-5434
"No email provided. Please visit the contact form." (https://www.wmutilities.com/Views/public/Content.aspx?page_id=91)
Emergency (24 hours - broken water main or pipeline, etc.)
859-744-6582
Pay Your Winchester Municipal Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Winchester Municipal Utilities site. Winchester Municipal Utilities accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Winchester Municipal Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Winchester Water Service
Starting Your Service
When you move to a new home in Winchester, you'll most likely already have running water, but you'll still need to set up water service with the Winchester Municipal Utilities. Luckily, Winchester has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Winchester, you'll need to stop your water service with the Winchester Municipal Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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