Richmond has multiple water providers: City Of Richmond Water, Madison County Utilities, and Kirksville Water, view all. This page provides information about Kirksville Water.

The Kirksville Water Association provides water services to about 5,940 residents of Richmond in Madison County. Kirksville Water Association purchases water from Richmond Utilities, which treats surface water from the Kentucky River. The water contains fluoride additives for healthy teeth and chlorine for disinfection to control microbial growth.

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Richmond Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kirksville Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Kirksville Water website.

Contact Kirksville Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 670
Richmond, Kentucky 40476

phone
Info@Kirksvillewaterassociation.Com

Emergency (24 hours - broken water main or pipeline, etc.)
859-624-1735

Pay Your Kirksville Water Bill

Already have an account?

If you already have an account, you just need to login to the Kirksville Water site. Kirksville Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Richmond Water Service

Starting Your Service

When you move to a new home in Richmond, you'll most likely already have running water, but you'll still need to set up water service with the Kirksville Water. Luckily, Richmond has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Richmond, you'll need to stop your water service with the Kirksville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.