Hardin County Water District Number 1

The Hardin County Water District No.1 provides water for about 27,033 residents living in the Radcliff area, Kentucky. Established in 1952, the Hardin County Water District No.1 obtains its supply from a combination of surface and groundwater sources in three water treatment plants. The Pirtle Spring Water Treatment Plant uses two surface water sources, the Pirtle Spring and the Head of Rough Spring. The Muldraugh Water Treatment Plant uses 15 deep groundwater wells located on the West Point aquifer near the Ohio River while the Central Water Treatment Plant uses a surface water source near Otter Creek known as McCracken Spring.
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Radcliff Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hardin County Water District Number 1 to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Hardin County Water District Number 1 Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1400 Rogersville Road
Radcliff, 40160

270-351-3222 (Mon–Fri except Thurs, 8:00 AM–4:30 PM, Thurs, 8:00 AM–4:00 PM)
"No email provided. Please visit the contact form." (https://hcwd.com/contact)

Emergency (24 hours - broken water main or pipeline, etc.)
270-862-4340

Pay Your Hardin County Water District 1 Bill

Already have an account?

If you already have an account, you just need to login to the Hardin County Water District 1 site. Hardin County Water District 1 accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hardin County Water District 1 website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Radcliff City Water Service

Starting Your Service

When you move to a new home in Radcliff, you'll most likely already have running water, but you'll still need to set up water service with the Hardin County Water District 1. Luckily, Radcliff City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Radcliff, you'll need to stop your water service with the Hardin County Water District 1, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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