Henderson has multiple water providers: Henderson Water Utility and Henderson County Water. This page provides information about Henderson Water Utility.

The City of Henderson Water Utility (HWU) - North Water System provides water for about 31,705 residents living in the Henderson area, Kentucky. Established in 1961, the City of Henderson Water Utility - North Water System currently obtains its supply from a surface water source, the Ohio River.

Henderson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Henderson Water Utility - North Water Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Henderson Water Utility? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Henderson Water Utility received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Henderson has multiple water providers: Henderson Water Utility and Henderson County Water. This page provides water quality information for Henderson Water Utility.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Henderson has multiple water providers: Henderson Water Utility and Henderson County Water. This page provides water quality information for Henderson Water Utility.

Contact Henderson Water Utility - North Water Plant Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
510 North Water Street
Henderson, Kentucky 42420

270-826-2421
WebCSR@hkywater.org

Emergency (24 hours - broken water main or pipeline, etc.)
270-826-2824

Pay Your Henderson Water Utility Bill

Already have an account?

If you already have an account, you just need to login to the Henderson Water Utility site. Henderson Water Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Henderson Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Henderson Water Service

Starting Your Service

When you move to a new home in Henderson, you'll most likely already have running water, but you'll still need to set up water service with the Henderson Water Utility. Luckily, Henderson has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Henderson, you'll need to stop your water service with the Henderson Water Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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