Henderson Water Utility - North Water Plant

The City of Henderson Water Utility (HWU) - North Water System provides water for about 31,705 residents living in the Henderson area, Kentucky. Established in 1961, the City of Henderson Water Utility - North Water System currently obtains its supply from a surface water source, the Ohio River.
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Henderson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Henderson Water Utility - North Water Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Henderson Water Utility - North Water Plant Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
510 North Water Street
Henderson, 42420

270-826-2421 (Mon–Fri, 7:30 AM–5:30 PM)
WebCSR@hkywater.org

Emergency (24 hours - broken water main or pipeline, etc.)
270-826-2824

Pay Your Henderson Water Utility Bill

Already have an account?

If you already have an account, you just need to login to the Henderson Water Utility site. Henderson Water Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Henderson Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Henderson Water Service

Starting Your Service

When you move to a new home in Henderson, you'll most likely already have running water, but you'll still need to set up water service with the Henderson Water Utility. Luckily, Henderson has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Henderson, you'll need to stop your water service with the Henderson Water Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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