London Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires London Utility Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the London Utility Commission website.

Contact London Utility Commission Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 918
London, Kentucky 40743

phone
Steve.Baker@Londonutilitycommission.Com

Emergency (24 hours - broken water main or pipeline, etc.)
606-864-2103

Pay Your London Utility Commission Bill

Already have an account?

If you already have an account, you just need to login to the London Utility Commission site. London Utility Commission accepts credit cards, debit, and direct deposit. Click here to login.

How to Start London Water Service

Starting Your Service

When you move to a new home in London, you'll most likely already have running water, but you'll still need to set up water service with the London Utility Commission. Luckily, London has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in London, you'll need to stop your water service with the London Utility Commission, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.