The Jacksonville Water Works, Gas & Sewer Board, a public community water system under the City Water Works, Gas and Sewer Department, provides water for about 13,809 residents living in Jacksonville, a city in Calhoun County, Alabama. Established in 1834, the Jacksonville Water Works, Gas & Sewer Board System currently obtains its supply of groundwater from several sources, two essential wellsprings namely: Big and Germania, and purchase water from the Anniston Water Works and Sewer Board which is drawn from Coldwater Springs.

Jacksonville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jacksonville Water Works, Gas & Sewer Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Jacksonville Alabama Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Jacksonville Alabama Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Jacksonville Water Works, Gas & Sewer Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
330 Church Avenue S.E.
Jacksonville, Alabama 36265

256-435-7657
admin@jaxwaterworks.com

Emergency (24 hours - broken water main or pipeline, etc.)
256-435-6448

Pay Your Jacksonville Alabama Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Jacksonville Alabama Utilities site. Jacksonville Alabama Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Jacksonville Alabama Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Jacksonville Water Service

Starting Your Service

When you move to a new home in Jacksonville, you'll most likely already have running water, but you'll still need to set up water service with the Jacksonville Alabama Utilities. Luckily, Jacksonville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jacksonville, you'll need to stop your water service with the Jacksonville Alabama Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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