The City of Dothan Water System, under the City Department of Utilities, provides water for about 90,069 residents living in the area of Dothan City, Alabama. Established in 1885, the City of Dothan Water System currently obtains its supply from a groundwater source, 33 wells throughout the City that pump water from the following formations: Lisbon, Tallahatta, Hatchetigbee, Tuscahoma Sand, Nanafalia, Salt Mountain Limestone, Clayton, and Providence Sand.
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Dothan City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dothan Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Dothan Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Dothan Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Dothan Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Dothan Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Dothan Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
126 N Saint Andrews Street
Dothan, Alabama 36302

334-615-3300
dothanutilities@dothan.org

Emergency (24 hours - broken water main or pipeline, etc.)
334-615-3302

Pay Your City Of Dothan Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of Dothan Water Department site. City Of Dothan Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Dothan Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Dothan Water Service

Starting Your Service

When you move to a new home in Dothan City, you'll most likely already have running water, but you'll still need to set up water service with the City Of Dothan Water Department. Luckily, Dothan has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Dothan City, you'll need to stop your water service with the City Of Dothan Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.