The Blount County Water Authority, a public community water system under the City Department of Public Works, provides water for about 17,400 residents living in Cleveland, located in central Blount County West in the State of Alabama. Established in 1986, the Blount County Water Authority System currently obtains its surface water supply from Rivers, Lakes, Streams, Ponds, Reservoirs, Springs, and Wells.

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Cleveland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Blount County Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Blount County Water Authority website.

Contact Blount County Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
18 Arena Drive
P.O. Box 609
Cleveland, Alabama 35049

No email provided. Please visit the contact form.

Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Blount County Water Bill

Already have an account?

If you already have an account, you just need to login to the Blount County Water site. Blount County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Blount County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Cleveland Water Service

Starting Your Service

When you move to a new home in Cleveland, you'll most likely already have running water, but you'll still need to set up water service with the Blount County Water. Luckily, Cleveland has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Cleveland, you'll need to stop your water service with the Blount County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.