Elba has multiple water providers: Coffee County Water Authority and City Of Elba Utilities. This page provides information about Coffee County Water Authority.

The Coffee County Water Authority supplies water to about 6,000 residents in Elba and New Brockton Cities of Alabama. Coffee County Water Authority collects water from five groundwater wells drawing from the Clayton Aquifer and purchases additional water from Ariton Water to serve Co. Roads 117 and 126 areas, Elba Water Works for a small area on County Rd 410, Enterprise Water for Co. Roads 615, 616, & 541, and South Crenshaw Water to serve people on Hwy 87. The water is disinfected with chlorine and stored in four storage tanks that can hold 500,000 gallons. The Water Authority has connections with Pike County, Covington County, and New Brockton for backup supplies.

New Brockton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Coffee County Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Coffee County Water Authority website.

Contact Coffee County Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
401 E Davis St
Elba, Alabama 36323

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
334-897-0150

Pay Your Coffee County Water Authority Bill

Already have an account?

If you already have an account, you just need to login to the Coffee County Water Authority site. Coffee County Water Authority accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Elba Water Service

Starting Your Service

When you move to a new home in New Brockton, you'll most likely already have running water, but you'll still need to set up water service with the Coffee County Water Authority. Luckily, Elba has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Brockton, you'll need to stop your water service with the Coffee County Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates