Chilton Water Authority

The Chilton Water Authority provides water for about 26,634 residents living in the Thorsby area, Alabama. Established in 1868, the Chilton Water Authority collects water from a groundwater source, nine (9) groundwater wells producing from the Coker Aquifer, Jemison Chert, Ordivician Knox Group, and Newala Limestone.
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Thorsby Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Chilton Water Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

Not Available

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Chilton Water Authority? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

Copper & Lead Report (2018)

Not Available

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Chilton Water Authority? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

Contact Chilton Water Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 1029
Thorsby, 35171

205-646-3300 (Mon–Fri, 8:00 AM–4:00 PM)
"No email provided. Please visit the contact form." (https://www.chiltonwater.org/contact-us)

Emergency (24 hours - broken water main or pipeline, etc.)
205-646-3300

Pay Your Chilton Water Authority Bill

Already have an account?

If you already have an account, you just need to login to the Chilton Water Authority site. Chilton Water Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Chilton Water Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Thorsby City Water Service

Starting Your Service

When you move to a new home in Thorsby, you'll most likely already have running water, but you'll still need to set up water service with the Chilton Water Authority. Luckily, Thorsby City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Thorsby, you'll need to stop your water service with the Chilton Water Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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