The Dekalb-Jackson Water Supply District, a public community, provides water for about 15,531 residents living in Ider, a town in DeKalb County, Alabama. Established in 2010, the Dekalb-Jackson Water Supply System currently obtains its water source from surface water pumped from the Tennessee River.
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Ider Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dekalb-Jackson Water Supply District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Dekalb-Jackson Water Supply District website.

Contact Dekalb-Jackson Water Supply District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
21700 Alabama Highway 117
Ider, Alabama 35981


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Dekalb Jackson Water Bill

Already have an account?

If you already have an account, you just need to login to the Dekalb Jackson Water site. Dekalb Jackson Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Dekalb Jackson Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ider Water Service

Starting Your Service

When you move to a new home in Ider, you'll most likely already have running water, but you'll still need to set up water service with the Dekalb Jackson Water. Luckily, Ider has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ider, you'll need to stop your water service with the Dekalb Jackson Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.