Andalusia has multiple water providers: City Of Andalusia Utilities and Covington County Water Authority. This page provides information about City Of Andalusia Utilities.

The Andalusia Utilities Board, a public community water system under the City Water Department, provides water for about 15,114 residents living in the area of Andalusia, Alabama, a city in and the county seat of Covington County. Established in 2003, the Andalusia Utilities Board Water System currently obtains its supply from a blend of groundwater sources, primarily nine wells drilled into the Tuscahoma Sands/Hatchetigbee, Nanafalia, and Clayton Limestone Aquifers.
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Andalusia Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Andalusia Utilities Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Andalusia Utilities Board website.

Contact Andalusia Utilities Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 790
Andalusia, Alabama 36420

No email provided. Please visit the contact form.

Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your City Of Andalusia Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Andalusia Utilities site. City Of Andalusia Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Andalusia Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Andalusia Water Service

Starting Your Service

When you move to a new home in Andalusia, you'll most likely already have running water, but you'll still need to set up water service with the City Of Andalusia Utilities. Luckily, Andalusia has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Andalusia, you'll need to stop your water service with the City Of Andalusia Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.