The Sheffield Utilities, a public community water system under the City Department of Utilities - Water, provides water for about 14,709 residents living in the area of Sheffield, a city in Colbert County, Alabama. Established in 1933, the Sheffield Utilities Water System currently obtains its supply from a blend of surface water sources, primarily from the Pickwick Lake Reservoir of the Tennessee River.

Sheffield Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Sheffield Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Sheffield Water Company? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Sheffield Water Company received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Sheffield Water Company received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Sheffield Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
300 N. Nashville Avenue
P.O. Box 580
Sheffield, Alabama 35660

256-389-2000
operations@sheffieldutilities.org

Emergency (24 hours - broken water main or pipeline, etc.)
256-389-2478

Pay Your Sheffield Water Company Bill

Already have an account?

If you already have an account, you just need to login to the Sheffield Water Company site. Sheffield Water Company accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Sheffield Water Company website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Sheffield Water Service

Starting Your Service

When you move to a new home in Sheffield, you'll most likely already have running water, but you'll still need to set up water service with the Sheffield Water Company. Luckily, Sheffield has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Sheffield, you'll need to stop your water service with the Sheffield Water Company, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates