Tuscaloosa has multiple water providers: Tuscaloosa Water, Mitchell Water System, and Englewood-Hulls Water, view all. This page provides information about Tuscaloosa Water.

The Tuscaloosa Water, under the City Infrastructure and Public Works Department, provides water for about 172,767 residents living in Tuscaloosa area. The Tuscaloosa Water collects supply from surface water sources, the Lake Tuscaloosa (primarily), and Nicol Lake and Harris Lake as alternate sources when demand requires.

Tuscaloosa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires The City of Tuscaloosa Water and Sewer Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Tuscaloosa Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Tuscaloosa Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Tuscaloosa has multiple water providers: Tuscaloosa Water, Mitchell Water System, and Englewood-Hulls Water, view all. This page provides water quality information for Tuscaloosa Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Tuscaloosa has multiple water providers: Tuscaloosa Water, Mitchell Water System, and Englewood-Hulls Water, view all. This page provides water quality information for Tuscaloosa Water.

Contact The City of Tuscaloosa Water and Sewer Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2201 University Blvd 2201 University Blvd
Tuscaloosa, Alabama 35401

205-248-5500
ubcontact@tuscaloosa.com

Emergency (24 hours - broken water main or pipeline, etc.)
205-248-5500

Pay Your Tuscaloosa Water Bill

Already have an account?

If you already have an account, you just need to login to the Tuscaloosa Water site. Tuscaloosa Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Tuscaloosa Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Tuscaloosa Water Service

Starting Your Service

When you move to a new home in Tuscaloosa, you'll most likely already have running water, but you'll still need to set up water service with the Tuscaloosa Water. Luckily, Tuscaloosa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tuscaloosa, you'll need to stop your water service with the Tuscaloosa Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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