Athens has multiple water providers: Limestone Water and Athens Utilities. This page provides information about Athens Utilities.

The Athens Utilities Water services are part of the AUB system and provides water for about 8,061 residents living in the Gadsden area, Alabama. Established in 1818, the Athens Utilities Water collects supply from a surface water source, the Elk River.

Gadsden Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Athens Utilities Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Athens Utilities? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Athens Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Athens has multiple water providers: Limestone Water and Athens Utilities. This page provides water quality information for Athens Utilities.

B+

Good

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Athens Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Athens has multiple water providers: Limestone Water and Athens Utilities. This page provides water quality information for Athens Utilities.

Contact Athens Utilities Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 1089
Gadsden, Alabama 35612

256-262-1440
"No email provided. Please visit the contact form." (https://athensalabama.us/formcenter/Contact-Forms-4/Contact-the-Utilities-Customer-Accounts--61)

Emergency (24 hours - broken water main or pipeline, etc.)
256-262-1440

Pay Your Athens Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Athens Utilities site. Athens Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Athens Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Athens Water Service

Starting Your Service

When you move to a new home in Gadsden, you'll most likely already have running water, but you'll still need to set up water service with the Athens Utilities. Luckily, Athens has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Gadsden, you'll need to stop your water service with the Athens Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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