The Town of Double Springs Water & Sewer Board provides water services to about 6,024 residents in the Double Springs area of Winston County, Alabama. Double Springs Utility purchases most of its water from Arley Water Works in Arley, which treats surface water from Smith Lake. Additional water is purchased from the City of Haleyville Water Works and Sewer Board in Haleyville, which in turn buys from the Upper Bear Creek Water, Sewer, and Fire Protection District, which treats surface water from the Upper Bear Creek reservoir. The water is treated with National Safety Foundation-approved chemicals, including chlorine used for disinfection.

Double Springs Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Double Springs Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Double Springs Utility website.

Contact Double Springs Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
P O Box 279
Double Springs, Alabama 35553

phone
Dswater@Centurytel.Net

Emergency (24 hours - broken water main or pipeline, etc.)
205-489-5447

Pay Your Double Springs Utility Bill

Already have an account?

If you already have an account, you just need to login to the Double Springs Utility site. Double Springs Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Double Springs Water Service

Starting Your Service

When you move to a new home in Double Springs, you'll most likely already have running water, but you'll still need to set up water service with the Double Springs Utility. Luckily, Double Springs has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Double Springs, you'll need to stop your water service with the Double Springs Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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