The Geneva Water Works supplies water to about 8,700 residents in the Geneva area. The Geneva Water Works gets water from rivers, lakes, streams, ponds, reservoirs, springs, and wells.

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Geneva Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Geneva Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Geneva Water Works website.

Contact Geneva Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P O Box 370
Geneva, Alabama 36340


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Geneva Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Geneva Water Works site. Geneva Water Works accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Geneva Water Service

Starting Your Service

When you move to a new home in Geneva, you'll most likely already have running water, but you'll still need to set up water service with the Geneva Water Works. Luckily, Geneva has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Geneva, you'll need to stop your water service with the Geneva Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.