Tuscaloosa has multiple water providers: Tuscaloosa Water, Mitchell Water System, and Englewood-Hulls Water, view all. This page provides information about Mitchell Water System.

The Mitchell Water System, Inc. supplies water to about 9,000 residents in the City of Tuscaloosa in western Alabama. Sources of drinking water include rivers, lakes, streams, ponds, reservoirs, springs, and wells.

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Tuscaloosa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mitchell Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Mitchell Water System website.

Contact Mitchell Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
None
Po Box 70458
Tuscaloosa, Alabama 35407

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
205-759-2728

Pay Your Mitchell Water System Bill

Already have an account?

If you already have an account, you just need to login to the Mitchell Water System site. Mitchell Water System accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Tuscaloosa Water Service

Starting Your Service

When you move to a new home in Tuscaloosa, you'll most likely already have running water, but you'll still need to set up water service with the Mitchell Water System. Luckily, Tuscaloosa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tuscaloosa, you'll need to stop your water service with the Mitchell Water System, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.